Problem Parrots was established by 3 directors who combined have many years of experience within parrots rescue. 


A picture of Shell


Welcome to problem parrots, I am Shell the charity Administration and finance director.

I have been owned by parrots since my husband encouraged me into joining a parrot rescue, so we could offer our home to an African grey. We joined the rescue in 2006 and within my time with them we helped many birds find their new homes. I held many positions from safe house, ACO to rescue manager and director and working alongside some great people to improve my knowledge and experience as a group.

We worked with all birds from budgies to macaws and help overcome many behaviours such as plucking, biting and screaming alongside many health conditions. The best feeling of satisfaction for me is to work with a parrot to overcome behaviours and find their loving homes but also working 1-1 with the owners to support them to work through their problems. I have ventured all over the UK visiting owners and offering my help and experience with hands on training following the theory of applied behaviour analysis.

My experience within the charity had been invaluable and the high level of parrots looking for sanctuary within the rescue was alarming to me! The rescue had many amazing members and supported 1000’s of parrots a year but due to the level of parrots needing help there was not much time for 1-1 advice and support.

In 2008 myself and 2 other members decided to start a welfare charity with the overall aim of EDUCATION, that would help owners BEFORE the need came to move their loved family parrot out of their home and into rescue as this was not going to be the best for the owner or parrot.

This is where Problem Parrots Welfare Organisation came about. Our aim is to support birds at home to prevent the need to move into rescues and for them t remain where they are happiest where ever possible.

I am currently owned by a flock of macaws and they most definitely keep me on my toes.

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Welcome to problem parrots, I am Hollie the charities advice director.

My love for parrots started when I was young, I grew up with small birds including budgies, cockatiels and love birds. When I was a teenager my auntie bought an African grey and this was when my love for birds really started.

I worked for the UK's Largest parrot rescue for many years as a safehouse and then area coordinator before supporting the rehoming team.  

                           I have been lucky enough to share my life with a variety                              of species of parrots from budgies to macaws, this has                                given me lots of valuable hands on experience in                                          changing behaviours that people may face with their birds.

My role within Problem Parrots is advice/support Director, this gives me the opportunity to work with owners and their birds to try and modify behaviours which they find challenging within their homes that can ultimately lead to them not being able to care for their feathered friend any longer. My work supports the owners to ensure they have the guidance and practical experience to work with their birds, so they can once again live harmoniously together.

Seeing the birds safe, happy and thriving with their families makes the job very worthwhile!

My own birds are all rescues, I'm owned currently by a moluccan cockatoo and a macaw which very much keep me busy. 

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Welcome to problem parrots, I am Steve the charity welfare director.

My first encounter with parrots was when I was very young, my grandparents had an aviary full of budgies, cockatiels and rosellas.

I was always very interested in animals whilst growing up, and I first owned parrots from my late teens..

My involvement with parrot rescues happened when I required a holiday home during the time I was moving home, and this was where I reached out to the UK’s largest parrot rescue for support.

I have worked for numerous charities over the years and gained lots of valuable hands on experience from many different species I have looked after.

My Role within Problem Parrots is welfare director. I am responsible for managing the team of welfare officers all over the country and strategically managing the collection, safehouse and rescue of any bird needing our help. I am also the first contact via the info email address to offer first line support to owners who may be struggling. 

My own home is complete with a mix of species from macaws to budgies who are all trouble but very much fun! 

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Welcome to problem parrots, I am Rebecca I am the rehoming director.

I am owned by 3 African Greys, Timneh Grey, 2 Alexandrines, Male Eclectus, Red Lord Amazon and a Quaker.

I got into parrot rescue by accident when unfortunately, I had an Alexandrine who escaped 8 years. Eric was never found so I wanted to do something in his memory and that's when I got involved in parrot rescues.

Around 5 years ago I joined Problem Parrots as a welfare officer and this is where my passion for a bird's welfare has become my focus on anything I do around any birds.

I have safe housed birds from a budgie up to a macaw and this is where I have found my love of greys, I just adore them from plucked to the aggressive ones, I don't care they just fascinates me.

During my time with Problem Parrots I have raised thousands of pounds through our fundraising page and I've even jumped off a 5000ft high mountain paragliding to raise much need vet funds for the charity. 

In September 2018 I joined the rehoming team and loved it that much that in October 2018, I took on the role of Rehoming Director and I absolutely love it. I have a great team behind me who really do put the bird's welfare before any decisions are made in rehoming the birds and rightly so.

I am also currently in between my flock, problem parrots and my full-time job studying a diploma in Parrot Studies & Behaviours - there's never a day goes by without educating yourself on these beautiful feather birds, we should be honoured having them in our lives.

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